Top telus billing support Secrets
Top telus billing support Secrets
Blog Article
I have experienced concerns Together with the Tech Support for the home World-wide-web in addition so challenging we expended more than one hour addressing a problem. I’ve been owning for months and months.
These brokers Doing work in opposition to Telus Positive aspects, in lieu of preserving the outdated faithful customers they make them go away to search for other service provider
We are sorry to listen to about all of these problems you have seasoned with each tech support and billing. Please deliver us A non-public message, and we’ll do the job to have you the help and comply with-up necessary to resolve these troubles without delay.
Simply just form the main points of the inquiry in a message and it will be sent to a human agent. Messaging here is asynchronous (non-Are living), so you're able to near the app or go about your working day although the agent works in direction of getting you a resolution.
If our reply resolved your problem, please click Accept as Resolution to help you Other people while in the Neighborhood.
• In my discussion with Juan from your loyalty crew, I was falsely accused of remaining discriminatory Once i referenced A further Division, which was very offensive and uncalled for. Juan later apologized, expressing the expertise was completely unacceptable.
If my concerns are not addressed, I might be forced to escalate this more, like for the Workplace of your President, the media, and the Better Company Bureau.
If our reply settled your challenge, make sure you click on Accept as Alternative to help you others in the Group.
I haven't been so disappointed with an organization. It can be extremely hard to get responses from Telus. My bill has actually been adjusted various periods considering the fact that signing up with them a calendar year ago following a promoter came to our doorway and drew us in with enticing delivers. She even claimed Telus would buy Shaw's contract penalty to move us more than. I regret each second of relocating. It takes up almost all of the afternoon to talk to anyone at Telus. Maintain moments estimate an hour only being forwarded to an individual and put on keep for one more hour. My deal arrangement displays what my bill must be Nevertheless they arbitrarily improve my Invoice to a hundred.
Auto-propose helps you speedily narrow down your search engine results by suggesting probable matches as you variety.
My expert served me with my problem and Telus technical support answered all of my stick to-up thoughts. You have the very best folks Doing work to suit your needs!
Additionally, I was disconnected a number of occasions when looking to talk to support and even left on keep with no resolution.
The Television set signal is misplaced considering that Friday, September twenty seventh and also the technician who showed up yesterday, September thirtieth couldn't fix the trouble just after switching the Tv set cable box and cable. I had been educated that the world wide web Modem should be changed way too, but he did not have it.
Looks as if all we will do now's air our grievances on a community Discussion board while in the hopes of someone in a position of authority can in fact do some thing over it.
I’ve hardly ever applied this type of service right before, but it absolutely was effortless and really practical. I realized that my problem was about to destroy my complete getaway, so you pretty much saved me.